This is a pretty good story and a 'thumbs up' for Bumble Bee tuna.
Back in January I bought a can of Bumble Bee Tuna at the local supermarket. The can wasn't dented nor did it appear damaged in any way. Then one day I went to open the can and I noticed that the top was flexible. I could press down on the top and it popped back up. That's usually not good. It's an indication of an improper seal. I did not open the can.
So, I contacted Bumble Bee by email through their website. They were quick to respond by email advising me that I would be contacted again.
A short time later I received a letter asking that I send the can of tuna to Bumble Bee's laboratory for examination. A postage paid envelope was provided. I sent the can of tuna to Bumble Bee. Within about 2 weeks I received another letter advising me that an examination showed that inadequate vacuum had been drawn inside the can. Bumble Bee also advised that I was correct in questioning the safety of the can.
Along with their letter, Bumble Bee sent 3 coupons for a free can of tuna and several .25 cents off coupons.
Thumbs up for Bumble Bee!